Stay Day 2011: Session III

Session III: 2:45pm - 4:00pm

Shaping International Student Success: How Academic, Cultural, and Linguistic Backgrounds Factor In
Student Experience Panel
Krutch Theatre

Rebecca Sablo, Berkeley International Office
This workshop will offer the student perspective on what success means to international students and how it is achieved.
Berkeley's international student population has increased more than 33% in the past four years with a doubling of our international undergraduate student population. How has this changed the way you approach your work and the population you serve? What strategies can you implement now to promote an inclusive and welcoming environment for the Fall 2011 international student population?
The goal of this workshop is to enhance the advising experience between campus staff and international students by promoting greater understanding of their academic, cultural, and linguistic backgrounds. We'll hear students' first-hand accounts of how these factors have impacted their academic and personal experiences at Berkeley. Both undergraduate and graduate international students will discuss the expectations they brought to campus and how they adapted to UC Berkeley upon arrival. Participants will be able to incorporate lessons learned from students’ experiences into their advising stance and the services they offer. 

Your Most Important Student Service Employee
Room 102

Sam Gordon, Office of the Dean of Students
Your website is one of your most knowledgeable employees. It is out there working 24 hours a day, never taking a vacation, and it even works holidays and weekends. It reaches out to students in their dorm rooms, in the libraries, and on their phones as they walk across campus. Your website is the public face of your department, and the frontline in providing service and information. Isn't it time for your website to have a performance evaluation? In this Learnshop we will talk about how to give your website purpose, how to design a useful site, and how to evaluate your site using analytics. Effective websites remove obstacles and provide powerful opportunities to facilitate Student Success.
Student Services Initiative: What OE Taught Us About The Student Experience
Room 104

Steve Sutton, Office of Student Development
The Operational Excellence Student Services initiative was called to "energize the people and enhance the programs that assist and support Cal students." This session will provide an overview of what we, as student services educators, learned about the Cal student experience and some of the recommendations made to enhance this collective experience. Those attending this session will have the opportunity to discuss their views about the student experience, and how it can be improved both within and in support of the Student Service Initiative recommendations.

Building a Strong Foundation for Success: Supporting Students with Families
Room 203

Pauline Filemoni, Berkeley International Office & Joonie Kim, University Village
For students with families, being a successful student means juggling university and homelife challenges.   This program will focus on ways staff can support students with families by highlighting some resources and programs that specifically support international graduate students with families and offer ideas for programming that can engage all spouses in department activities. The resources shared at this program are also available for spouses of domestic students. 

Five Measures of Student Success at UC Berkeley
Garden Room

Gregg Thomson & Sereeta Alexander, Office of Student Research & Campus Surveys
Record high retention and graduation rates and average UC GPA are all global indicators of undergraduate student success at UC Berkeley. But there are many more specific aspects of student success. With statistics drawn from both institutional and UCUES survey data, we take a look at five of these.   First, most freshmen do well academically in their first year at Cal, but a number of freshmen take a real nosedive. Who are these students and what happens to them?   Second, more than ninety percent of Cal students graduate.   Who are the students that do not graduate and why?     Third, it is one thing to have a “good” GPA and another thing to be satisfied with that GPA. What does dissatisfaction with one’s GPA tell us about students’ perceptions of their own success? Fourth, students can be apparently successful at Cal but would not enroll at Cal if they could do it over again. Who are these students and what does this suggest about the meaning of student success? Finally, what do undergraduates report in terms of stress and depression and how might this relate to student success at Cal? We ask session participants for their help in understanding our statistics and their implications for Student Services. 

Learn “how to” Serve Students with Disabilities
Room 204

Paul Hippolitus, Serene Vannoy, Danny Kodmur, Disabled Students Program, Sarah Hawthorne, Academic Compliance and Disability Standards, Tracy Webber, Berkeley Summer Sessions, and Anthony Yuen, Berkeley Programs for Study Abroad
This training session is designed to help mainstream program operators (staff) develop their disability awareness and knowledge, so that they both accept their responsibilities to regularly serve people with disabilities, as well as feel capable of routinely doing so.  This BILD funded training module contains four sections. They are: 1) A New Perspectives or Philosophy About Disability (this section tests our awareness and attitudes about disabilities by offering us a more insightful way of understanding disability); 2) What the Laws Say about Serving People with Disabilities (federal nondiscrimination legal requirements are outlined); 3) Best Practices (this section combines the first two sections of this training module into a general listing of key program considerations which would set the stage for the routinely inclusion of people with disabilities; and, 4) Action Planning (a process for individual offices or staff teams to develop specific plans for re-tooling or re-shaping their program to routinely serve people with disabilities).