Residential and Student Service Programs (RSSP)

Capital Projects Fast-Tracks Seismic Retrofits for 12 Residence Halls

In an unprecedented construction team effort, Capital Projects completed a seismic retrofit for 12 high-rise residence halls. The goal: minimum disruption, maximum safety. The team fast-tracked the complex project during summer months and completed the final work in October 2013. Funding for the project came directly from RSSP reserves. An interesting fact about Capital Projects is that every year the staff accommodates disabled students by installing proximity readers/hardware to entry doors, bedroom doors, and bathroom doors.



Increase in Newly Admitted Students Creates “Triple Header” for Facility Services

2013 proved to be a "triple header" for Facility Services. The team converted 30 building lounges to temporary bedrooms and 35 double rooms to triples to accommodate a welcome—but unanticipated—increase in newly admitted undergraduates. The resourceful solution was to rent or repurpose furniture. Anticipating next year’s influx, Facility Services then took the initiative to permanently convert 200 double rooms to triples with new furniture purchases. 


Student Families See Boost in Child Development Services from ECEP

Two major milestones marked the increase of overall service capacity for student families in our campus community: The August 2013 licensing and opening of the newly remodeled Clark Kerr Infant Toddler Center and the May 2014 ribbon-cutting for the new $4.9 million Dwight Way Child Development Center (opening in August 2014), which anticipates LEED Silver certification as a model for best-in-class green building practices. In addition, the Early Childhood Education Program (ECEP), with the support of its newly launched Advisory Committee, restructured and hired additional highly qualified managers, including a new Executive Director, to improve support for teachers and families. To help with future improvements, the team will continue to focus on greater campus collaboration, staff training, and operational efficiencies

Enterprise Operations

Enterprise Operations Saves Cal Dining More Than $300,000 Annually

Five million meals, 300-plus catering events, 20,000 issued cards, and $12 million in summer revenue. These are among the astronomic numbers Enterprise Operations handled in 2013 for residential dining and campus restaurants; Cal Catering and Athletics Concessions; Conference Services; and the Cal 1 Card. While managing these services, Enterprise Operations launched an IT project calculated to save Cal Dining in excess of $300,000 annually and implemented three new sales and event tracking systems. In the works is a new cashiers’ system that will streamline operations and create a single, campus-wide credit card solution.


New Residential Curriculum Model Brings RAs and Students Together

In 2013, Residential and Housing Services (R&HS) launched a new curriculum in the residence halls that led to 121 resident assistants (RAs) completing more than 5,500 personal check-ins with residents during the fall semester. The program allowed residents and RAs to collaborate and create community standards for their floors. Moving forward, R&HS will identify ways to extensively assess and evaluate the residential curriculum model, which will provide opportunities for partnering with other campus initiatives, such as the First Year Experience program and the work of the Advising Council. 

Additional Highlights

Capital Projects

  • Chris Harvey completed 30 years of service in RSSP.

Early Childhood Education Program

  • Linda Stansbury was welcomed as the new Executive Director of ECEP.

Facility Services

  • Isidro Farias received an Achievement Award  for developing and successfully running Envision Tomorrow for high school students.  He was also an Operating Principles Catalyst.
  • Joe Gentile  received an Achievement Award for decreasing expenses by simplifying processes, initiating electronic transactions, and partnering to gain deeper discounts with vendors.

Residential and Housing Services

  • Dr. Steve Sutton was elected as the incoming President for the ACPA Foundation.  He also presented a session at the annual ACPA convention in Indianapolis entitled "Reinventing by Dreaming Big: Strategic Planning at UC Berkeley."
  • Residential Programs and Assessment & Operations staff served on 41 committees outside the R&HS department in the fall of 2013, including campus, regional, and national committees.
  • In the fall of 2013, Residential Program and Assessment & Operations staff conducted 17 presentations and training sessions for campus, regional, and national organizations.
  • In the fall of 2013, many staff members were formally recognized by their peers with a variety of awards. The specific awards and recipients were:
  • Advisor of the Month: Shannell Thomas
  • Intercollegiate Athletic Department Teammate of the Month: Roxanne Villaluz
  • National Residence Hall Honorary (NRHH) Of The Month Award: Della Duncan, Marney Randle, Levi Shanks
  • Pacific Association of College and University Residence Halls (PACURH) Spotlight Award: Kate Bowers
  • STARS Award: Marlon Blake
  • UC Berkeley Achievement Award: Robin Hershkowitz
  • UC Berkeley Spot Award: Legacy Lee, Jennifer Siecienski, Michael Tran-Taylor, Roxanne Villaluz , Brieanna Wright