Coronavirus (COVID-19): Housing FAQs

Housing for the remainder of the spring semester

Most classes for the remainder of the spring semester will be conducted via remote instruction. As a result, you may wish to leave the campus or you may choose to remain and practice social distancing, handwashing, and other ways to stay healthy. We are here to support your decision. For students who choose to continue living on-campus, we are committed to working with you to promote safety and health in your living environment.

 

Move-Out Questions:

 

General Questions:

 

Financial / Resource Questions:

 

Refund Questions:

 

Meal Plan / Cal Dining Questions:

 

Graduation / Commencement Questions:

 


 

Students living in undergraduate on-campus housing (residence hall, apartment, affiliated properties)

Students may choose to continue to live on-campus. If so, you will be able to remain on-campus through the end of your housing contract, May 17, 2020. It is possible we will close one or more of the residence halls and relocate students into fewer locations, as well as adjust our operations to improve social distancing (e.g., spreading students out, delivering box meals, scheduling use of common facilities, etc). These decisions will be made once we understand how many students choose to remain. Cal Dining will remain open with modified service and you can continue to use your meal plans as usual. Dining may need to consolidate services and change hours of operation within Dining restaurants and retail locations. Should residential units be consolidated, we will reevaluate the need to continue to operate all dining units.

If you choose to remain, financial aid for your housing expenses will continue as planned. Your financial aid package may impact whether you recieve a cash refund or relief from financial obligations related to housing. If you relied on an off-campus part-time job and are no longer able to continue that job, you can request a cost of attendance adjustment or an emergency loan, depending on the urgency of the need. If you have any other financial aid-related questions, please contact Cal Student Central as soon as possible: studentcentral.berkeley.edu. The university is making accommodations for students with on-campus jobs, including work-study jobs. Please connect with your supervisor for more details.

Students living in on-campus housing who choose to permanently move out will receive a prorated refund for their room and board/housing and dining fees for the remainder of the semester with no penalty by following this process:

  • Fill out a housing cancellation form and submit it electronically to Cal Housing at least five business days prior to your move out (for example, submit by March 25 for an April 1 cancellation date).
  • Select one of three cancellation date options:
    • April 1
    • April 10
    • April 20
  • After April 20, we will not offer any further cancellations and you will be financially responsible for the remainder of your contract.
  • Move out all of your belongings and return all keys to the front desk on your selected cancellation date.
  • A housing staff member will verify your key return and check the room to ensure vacancy. Your student account will be credited once both are completed.
  • You must submit a cancellation form to receive a refund. Please note that simply moving out of housing will not meet the criteria and you will not receive any refund.
  • If you are not able to move out on the specified dates above, please choose the cancellation date following your actual move out.

Please check the CalHousing website in the coming days for move out resources (e.g., movers and storage options) and additional details.

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Students living in graduate and family student housing

As these contracts are on a different cycle, graduate students and those at University Village who wish to move out due to the COVID-19 situation must submit an Intent to Vacate form to Cal Housing noting the preferred move out date at least ten business days prior (UVA Intent to Vacate form, single graduate student Intent to Vacate form). We are relaxing the 30-day notice given the special circumstances but still need time to accommodate your selected date. You may choose a later date up to May 31, 2020.

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Students living in Bowles Hall, International House (I-House), co-ops, fraternities, and sororities

Bowles Hall, International House (I-House), co-ops, fraternities, and sororities are not owned by the campus and have their own housing policies. Please contact your building/house manager for details. In the event your current housing will close down and you do not have other options or would prefer to stay in Berkeley, please contact Cal Housing for assistance in securing a university housing contract.

Financial aid for your housing expenses will continue as planned (see above for more details).

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Students living in private homes or apartments

If you live off-campus in a private residence, you may be responsible for paying rent for the remainder of the term of your lease. Read more about leases at sa.berkeley.edu/legal/tipsheet/terminatinglease.

Financial aid for your housing expenses will continue as planned (see above for more details).

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Now that most in-person classes have gone to alternative remote instruction, will the campus remain open?

The university will remain open with essential programs and modified services available.

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Will university staff be on campus to help support those students who stay?

Yes. Each residence hall is managed by full-time staff and modified dining services will be available. Critical student support staff will be available to students, including the University of California Police Department (UCPD), the University Health Services (including Counseling and Psychiatric Services (CAPS)), and Residential Life, custodial, and facilities staff.

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Will my financial aid change?

Your financial aid will not be affected by your decision to remain or leave.

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UPDATE: How do I get a refund?

Students living in on-campus housing who choose to permanently move out will receive a prorated refund for their room and board fees for the remainder of the semester by following this process:

  • Fill out a housing cancellation form and submit it electronically to Cal Housing minimally 5 business days before your move out.
  • Select one of three cancellation date options:
    • April 1
    • April 10
    • April 20
  • After April 20, we will not offer any further cancellations and you will be financially responsible for the remainder of your contract.
  • Move out all of your belongings and return all keys to the front desk on your selected cancellation date.
  • A housing staff member will verify your key return and check the room to ensure vacancy. Your student account will be credited once both are completed.
  • You must submit a cancellation form to receive a refund. Please note that simply moving out of housing will not meet the criteria and you will not receive any refund.
  • If you are not able to move out on the specified dates above, please choose the cancellation date following your actual move out.

Refunds will be sent via Direct Deposit. If Direct Deposit is not active, refund checks will be mailed to the local address listed in CalCentral. To update your local address, see "Profile." Checks will not be available for pick up at Cal Student Central at this time.

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UPDATE: How much money will be refunded?

If you live in on-campus undergraduate housing and chose to end your contract, you will receive one full installment refund along with a partial installment refund based on your exact cancellation date. Student will receive their refund minus any outstanding charges such as a library fine (only affects a small number of students).

  • April 1 - 2 installments (40% refund of spring charges)
  • April 10 - 1 installment plus a prorated installment (33% refund of spring charges)
  • April 20 - 1 installments plus a prorated installment (24% refund of spring charges)

For reference, there are five installments per semester (five in the Fall, five in the Spring). You can see all of the installments in CalCentral under "My Finances," "Billing Summary." 

Your decision to stay or move out will not affect your financial aid package. Refunds will be sent via Direct Deposit. If Direct Depost is not active, refund checks will be mailed to the local address listed in CalCentral. To update your local address, see "Profile." Checks will not be avilable for pick up at Cal Student Central at this time.

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How will I receive my refund?

If you are expecting a refund, please sign up for Direct Deposit. Signing up for direct deposit is the most efficient way to get your refund. It is a fast, convenient, safe and reliable way to have your refunds deposited directly to your bank account.

 

If you cannot sign up for Direct Deposit, please update your local address in the Profile section of Cal Central if appropriate. All refund checks will be mailed to your local address during this time.

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What if I am unable or don’t want to leave? Am I able to stay on campus?

We are empowering students to choose what works best for them. We recognize that leaving campus may not be desirable or possible for all students and we will work to ensure students remaining on campus will continue to be supported. Residence halls, apartments, and University Village will remain open, and we will continue to provide care for all students who need to stay on campus. If you remain on campus, please be aware that essential services and emergency response will be the University priority.

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I live in an off-campus house or apartment. What should I do?

You may wish to leave the campus or you may choose to remain and practice social distancing, handwashing, and other ways to stay healthy. We are here to support your decision. For students who choose to continue living in the residence halls, we are committed to ensuring you have a safe and healthy living environment.

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How do I choose what to do?

You may wish to consult with family, guardians, and/or medical providers (for those with medical conditions) to determine what works best for you. We are here to support your decision.

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What if I need disability accommodations for move-out?

Please contact dsp@berkeley.edu and the Cal Housing Accommodations Coordinator for additional questions or assistance regarding student accommodations.

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May I still complete the census as a resident of Berkeley?

Yes! For every person not counted, our community loses $10,000. If you have been living in on-campus housing or another type of group housing near campus, please still complete the census as a resident of Berkeley. You can do so online or by phone. More details will be forthcoming on the CalCounts website. In addition, be on the lookout for upcoming emails to our residents with details on completing the census as a resident of Berkeley.

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Can I return to campus to pick up personal belongings?

Students who officially cancel their contract and move out will take all of their belongings with them. Students who leave temporarily but keep their housing contract can return to campus to collect essential items or materials needed for their classes as needed. 

Due to the lack of available space and volume of students, we are not able to provide storage on campus. Please check the CalHousing website in the coming days for move out resources that you can contact for assistance (e.g., movers and storage options) and additional details.

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Can I just leave my personal items in my room for the semester and come and get them at move-out?

Students who leave temporarily but keep their housing contract can return to campus to collect essential items or materials needed for their classes as needed. 

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Can I "sublet" my space to someone else? 

For students living in University housing, consistent with current housing contracts, you may not sublet your space to someone else. For those living elsewhere, please check the terms of your contracts/lease agreements.

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If I decide to remain in on-campus housing, can I come and go as I want? Can I move to a “better” room? 

If you choose to remain in on-campus housing, you will be able to come and go as you wish until your contract end date. 

As students share with us their intentions to remain or leave, we will have a better idea of who will be living with us for the rest of the semester. We will assess our inventory and determine possible moves, consolidation of remaining residents into certain floors, buildings or locations. We will provide further information as we have it.

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Can I move out and keep my meal plan?

If you move out and cancel your contract, you can purchase any of our off-campus meal plans. We will also make our graduate meal plans available to purchase. caldining.berkeley.edu/meal-plans/19-20/mealplans

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UPDATE Can I cancel my on-campus OR off-campus meal plan?

ON-CAMPUS Meal Plans: Students who choose to move out of on-campus housing and cancel their housing contract will automatically get a prorated refund of their Blue, Gold, or Ultimate dining meal plan. Students with add on Flex Dollars can request a refund by filling out a form (please provide a lease cancellation or travel documentation) and they will be reimbursed the remaining balance of Flex Dollars minus a prorated amount of the free bonus Flex Dollars. .

OFF-CAMPUS Meal Plans: Students with the 1400, 1900, 2700 meal plans can cancel those plans by filling out a form (please provide a lease cancellation or travel documentation) and they will be reimbursed the remaining balance of Flex Dollars minus a prorated amount of the free bonus Flex Dollars.

For example, a student who purchased a 2700 meal plan paid $2,500 to receive 2700 Flex Dollars - they received 200 free bonus Flex Dollars. If they have half of their Flex Dollars remaining, they will get that back minus half of the free bonus Flex Dollars (1350 Flex Dollars minus 100 free bonus Flex Dollars equals $1250).

To help students perform their own calculations, below are the percentage of free bonus Flex Dollars by plan.

  • 2700 Plan - Remaining flex balance minus 7.4%
  • 1900 Plan - Remaining flex balance minus 5.3%
  • 1400 Plan - Remaining flex balance
  • Add-on flex dollars - Remaining add-on flex balance minus 10%

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What should I do if I have Basic Needs questions or need resources? 

The Basic Needs Center serves as a resource hub for undergraduate and graduate students who need support around their food, housing, and financial needs. Services include case management, emergency housing, CalFresh, and emergency food resources, as well as basic needs drop-in services. If you or someone you know is in immediate need of emergency food, housing or financial resources, please email basicneedssupport@berkeley.edu or call (510) 859-7507 (MON-FRI 9-6 PM) for immediate support. 

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Will the Food Pantry remain open? 

Yes, however, note that the Basic Needs Center is transitioning from a daily food pantry operation to a weekly operation. Basic Needs Center/Food Pantry COVID-19 updates are here: tinyurl.com/UCB-BNC-C19.

Also, note that the UVA pantry and diaper bank (for University Village residents) remain open and operating on the normal schedule.

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What steps are Cal Housing and Cal Dining taking to prevent the spread of germs?

  • The staff is focusing on cleaning tables and touchpoints throughout our facilities. This includes hourly wipe-down of touch areas, e.g. building entrances and exits, elevator buttons, light switches, etc.; increasing wipe-down of common area tables; utilizing hospital-grade disinfectant/detergent that is a cleaner, sanitizer, fungicide, mildewstat, and virucide.
  • Staff are instructed to wash hands frequently. This is currently part of production standards with staff washing hands between tasks, after taking breaks, between changing gloves and as required by health code.
  • Culinary staff wears disposable nitrile gloves anytime they are producing a product that is ready to eat for the consumer. They also use gloves when serving the customer.
  • Dining has several stations throughout each facility that provide sanitizer to guests.
  • Dining has also moved away from self-serve stations.

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What happens if a confirmed case occurs?

Please see the March 14 announcement from the campus: A confirmed case has been reported. The individual is a graduate student who does not live on campus or in the City of Berkeley itself, and is self-isolating. 

Please note that due to privacy laws, we are precluded from sharing any student or community member’s personal information.

University Health Services (Tang Center) has set up screening procedures for individuals who come to the Tang Center who are at high risk and are showing symptoms. Local public health officials would alert University Health Services if there is a positive case in our campus community and would share that information with the campus.

If self-isolation of a resident is required, we will ensure that residents have meal service and other resources they may need during the 14-day isolation period. We will also work closely with University Health Services (UHS) and the Public Health Department to ensure the safety of our campus community and to limit spread.

We wish to remind you to please pay attention to campus emails and messages on our websites (like the campus information page and the Student Affairs information page), and official social media channels (such as the campus Twitter which you may wish to follow). These will be your best sources for accurate and timely updates, including if there are confirmed cases on campus. 

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Will summer housing be available?

If you need to stay on campus through the summer, please contact Cal Housing as they offer summer housing in a variety of locations and are happy to work with you on ensuring a safe and healthy place to live on or near campus.

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I am graduating in May. What does this mean for me?

Your ability to graduate will not be affected by the changes the university is making to respond to COVID-19. Classes will continue with remote learning and you will accrue credits as you normally do. Decisions have not been made about commencement at this stage. Please stay tuned for more information. 

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The State of California and Bay Area counties have issued "shelter in place" orders. Can I still move out?

Yes. Both the California statewide and Bay Area “shelter in place” orders do not prevent students from moving out of student housing facilities to reside somewhere else.  

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How frequently are common rooms cleaned?

On an hourly basis, our custodial staff is wiping down building entrances and exits, elevator buttons, light switches, etc.; utilizing hospital-grade disinfectant/detergent that is a cleaner, sanitizer, fungicide, mildewstat, and virucide.

Bathrooms and other common areas are also being cleaned frequently as possible, as we are committed to your health and well-being.

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Do I need to self-isolate now that a case has been confirmed on campus?

No. Public health officials have determined that there are no high risk contacts from this case, meaning no one is at significantly higher risk of contracting it from the infected individual than would be expected in the general population. 

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What happens if there is a confirmed case in the residential halls?

In the event a resident is required to self-isolate, we will relocate the resident to a safe location (which may not be their original room) and ensure that the resident is isolated. However, we will make sure they have meal service and other resources they may need during the isolation period. We will also work closely with University Health Services (UHS) and the Public Health Department to ensure the safety of our campus community and to limit spread. 

We wish to remind you to please pay attention to campus emails and messages on our websites (like the campus information page and the Student Affairs information page), and official social media channels (such as the campus Twitter which you may wish to follow). These will be your best sources for accurate and timely updates, including if there are confirmed cases on campus. 

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How do I check out if I want to relocate to my permanent residence immediately?

If you are moving out all of your belongings and wish to leave immediately, we ask that you notify us by returning all keys to the front desk on your move-out date. A housing staff member will verify your key return and then check the room to ensure vacancy. Your student account will be credited once both are completed. 

If you are not able to move out on the specified dates (April 1, April 10 or April 20), please choose the cancellation date following your actual move out. If it’s after hours, please utilize the after-hours envelopes to return your keys.

Important reminder: you must submit a housing cancellation form to receive a refund. Please note that simply moving out of housing will not meet the criteria and you will not receive any refund. 

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You mentioned that you may have to consolidate residence halls and relocate students. What does that look like?

To be clear, no decisions have been made yet. As we shared above, decisions will be made on consolidation once we understand how many students choose to remain in the residence halls. The residence halls that may be affected by consolidation have not been determined yet. We will provide more detail in the coming weeks. But please know that we will be taking student safety into consideration in any housing effort, as your health is our top priority. If we did consider consolidations, we would also seek to be as minimally disruptive as possible. 

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Does my family have health insurance?

All registered students at the University of California are required to meet the university’s health insurance mandate. Registered UC Berkeley undergraduate and graduate students are automatically enrolled in the Berkeley Student Health Insurance Plan (SHIP) as a way to meet this mandate unless they have proof of other qualifying health insurance. Voluntary SHIP plans provide coverage for “dependents” such as a spouse or registered domestic partner and dependent children. See https://uhs.berkeley.edu/insurance/insurance-dependents, or for additional questions, (510) 642-2000.

For non-student residents without SHIP, the City of Berkeley has information on its website around assistance with signing up for Medical.  

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How do I check out if I’m leaving after the front desk is closed?

Please return your keys via our after hours process of placing them in a check out envelope (available at the front desk), fill out the information and then place the envelope in the designated drop area. Make sure you have also submitted a contract cancelation form to Cal Housing in advance of your move out as we require both a form and your keys in order to be able to credit your account for housing charges.

UPDATE: I left campus and live out of the area so cannot return to pack my room. Can I have a friend or family member do that for me?

Arrangements for another person to pick up your belongings must be made in advance through the front desk at your housing unit. You will be required to put the request in writing using your email account of record, include all roommates on the communication as they may still be at the campus or returning so must be aware of the room being entered, set up an appointment time and provide the name/relationship of the person you are authorizing to retrieve your belongings. Appointment times are limited (typically 8 a.m.-5 p.m.) and all non-residents must be escorted by housing staff. You are also responsible for all moving supplies. Keys must be returned to the front desk upon move out so plan accordingly to ensure their return. If you need mailing addresses for the front desks, should you wish to mail keys to us, please call your front desk listed toward the bottom of our Move-Out website for details. We are not responsible for any keys not received so we encourage you to use tracking if mailing keys.

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Do you have a moving service or storage company I can use?

Due to the large number of movers and storage in the area, we are not able to recommend any specific companies but encourage you to do some research when looking for one. As movers are an outside entity, a similar process will apply as noted above (prior arrangements, specific details, roommate notification, scheduled time, escorted) so please contact your unit front desk well in advance to be sure we are able to assist you. Any moving or storage company that just shows up and requests access to a room without prior approval and appointment time will be turned away.

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Can I leave my belongings in my room and return to campus later in April or May to pick them up?

Your housing contract runs until May 17, 2020 (for single student undergraduates) so unless you take action to cancel, you may leave your belongings until then but will not receive any housing refund or proration.

However, as we may need to consolidate students into certain housing buildings in order to be able to deliver services and create a safer community, it is possible that at some future point access to your items may become temporarily restricted, so you are encouraged to contact your unit front desk to notify us of your plans and discuss options. However, please note that we have no consolidation efforts planned at this time - we are simply being mindful of future solutions we may need to find to serve students remaining in campus housing.

Please also be mindful that any items remaining in your room at the end of your contract may result in a cleaning fee and possibly disposal of left-behind items. We truly wish to avoid this, so please remember to take all your belongings by the end of your contract. Do note that failure to remove the items from your room upon the end of your contract may result in a cleaning fee and disposal of all belongings left behind.
 

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What if I’m not returning to campus and no longer want the items I left behind?

In order to qualify for a housing refund or pro-ration, you must submit a housing cancellation form selecting from one of the three dates noted as well as return your keys to the front desk. In order for Cal Housing to better process your cancellation, please contact your housing area front desk to notify us of your plans. Note that any items remaining in the room once all roommates have left for the semester will be disposed of and a cleaning fee - which may be significant depending on the volume of left-behind items - may apply. We truly wish to avoid this, so please remember to take all your belongings by the end of your contract.

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I submitted a housing cancelation form but have not gotten a response. How should I proceed?

Due to the large volume of email and phone calls, we are experiencing a longer than usual response time. If you have submitted your form, please proceed through the check out process by removing your belongings and returning your keys. We will cross-reference submitted cancelations to our check out list and then process refunds/pro-rations.

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Will I have to pay late fees?

Effective March 16, 2020, UC Berkeley will temporarily suspend the assessment of late fees on student accounts. We will revisit the late fee assessment as appropriate and will continue to update you with current information. We understand that some of our students may be experiencing hardships as a result of the Coronavirus pandemic. If you would like to make a payment on your student account, please submit the payment online through CalCentral. Payments submitted through CalCentral will continue to post to student accounts as normal.

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How quickly can I expect my housing refund to be processed?

The first round of refunds will be processed on Wednesday, March 25, and will continue to be processed on a weekly rolling basis. (Note: you will need to have completed the full cancellation process, including submitting your cancellation form and returning it to Cal Housing at least five days before your move out, returning keys, and vacating) It may take up to two weeks for the refund process to be completed, so please wait for that amount of time before contacting our offices with questions about refund completions.

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I read on the Housing Cancellation form, there's a fee? Will that be waived?

Yes, the $300 contract cancellation fee will be waived for students that wish to move out due to the COVID-19 situation.

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I read on the Housing Cancellation form, a replacement needs to be found so I can be released? How is that possible during COVID-19?

During the COVID-19 situation, a replacement does not need to be found and students that want to be released from housing just need to submit the housing cancellation form, selecting either April 1, 10, or 20 as your cancellation date, and submit it electronically to Cal Housing at least five business days prior to your move out, vacate the room and return your room key to your Unit Front Desk.

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Do I still have access to my Berkeley SHIP (Student Health Insurance Plan) if I already returned home?

Yes. You still have access to your SHIP plan, even if you are an international student and left the country. Due to COVID-19, we have made temporary adjustments to allow for 90-day prescriptions, routine care internationally, and the removal of referral requirements from University Health Services. Because we are still providing SHIP services, we will not be providing refunds at this time. More information on SHIP is available here.

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When will commencement be held?

We are postponing the main campus graduation due to the COVID-19 risk. We are still working on an exact date and will contact graduating students with details. Department, school, college, program, and affinity-specific commencement ceremonies are also being re-evaluated. Our goal is to create in-person celebration events. Stay tuned for more details. https://commencement.berkeley.edu/

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Will departments, schools, colleges, and affinity groups still be having commencement ceremonies?

On a campus with more than 58 decentralized ceremonies and celebrations, we are encouraging in-person celebratory receptions, instead of formal ceremonies, on the weekend of the rescheduled all-class commencement. Some groups may choose virtual gatherings on a different date, but the university’s desire is that most celebrations remain in-person so students are able to share their graduation experiences together.

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UPDATE: How do I move my belongings out? What are my options?

Your move out options are:

  • Move yourself - Please bring as few people as possible to help you move out, as strict social distancing protocols will be observed. Plan to be patient, it is very important that we keep people distant from each other and this will make the process of moving out slower than it would be otherwise. We have conducted a walk-through to see which rooms and buildings are still occupied. If you live in an area still densely occupied, we will provide more information by Thursday night about distancing and possibly staggering move out times.

  • Have a friend or family member move your belongings - Arrangements must be made in advance through the housing front desk at your housing unit. You will be required to 1) put the request in writing using your email account of record, 2) include all roommates on the communication as they may still be on campus or returning so must be aware of the room being entered, 3) set up an appointment time and 4) provide the name/relationship of the person you are authorizing to retrieve your belongings. Appointment times are limited and all non-residents must be escorted by housing staff.
    You are also responsible for all moving supplies. Keys must be returned to the front desk upon move out so plan accordingly to ensure their return. If you need mailing addresses for the front desks, should you wish to mail keys to us, please call your front desk. We are not responsible for any keys not received so encourage you to use tracking if mailing keys.

  • Use a moving company (for a cost) -

    • You may select and pay for a moving company on your own. You will need to set up an appointment time and they will need to be escorted; please follow the friend or family member directions above.

    • The campus is currently making arrangements for a moving company who will offer preferred pricing options for packing, moving and/or storing your belongings. We will provide more details including pricing and logistics soon. If you select this option, you will be required to return your keys (can return via mail/shipping), sign a release of liability, and submit your cancellation/intent to vacate form at least five business days in advance of the movers moving your belongings. If you use this moving company, the first cancellation date (when you would be eligible for a refund) available is April 10 (assuming you follow all of the other requirements) regardless of what date the physical moving of your belongings takes place.

  • If none of these options work for you, please email reshall@berkeley.edu to discuss how we may help you to meet your needs. Please be patient as we are receiving a lot of inquiries at this time.

No matter what moving option you choose:

  • Return all keys to the front desk on your move-out date. If it’s after hours, please utilize the after-hours envelopes to return your keys. If you’ve already left campus, you can mail/ship them back.

  • You will still need to submit the appropriate form (undergraduate housing cancellation form, UVA Intent to Vacate form, single graduate student Intent to Vacate form) and select a cancellation date (at least five business days before you move out in the residential halls, or 10 days for graduate student and UVA housing). Important reminder: you must submit a form to receive a refund. Simply moving out of housing will not meet the criteria and you will not receive a refund.

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UPDATE: How can I (or my family, or movers) stay safe while moving my belongings out?

While moving out, it is vitally important you continue to practice social distancing so you don’t spread the virus to yourself, your hallmates, your families, or our staff.

  • Keep 6 feet away from others at all times (aside from your family if they are helping you move and your immediate roommate(s) when you are in your room).

  • If you have masks and gloves, we encourage you to wear them while you are moving out. Unfortunately, we will not be able to provide these for you.

  • Wash your hands with soap and water for 20 seconds or with alcohol-based hand sanitizer (contains at least 60% alcohol) regularly - before packing your belongings, after moving your belongings into your car, after you arrive at your destination.

  • This is NOT a time for socializing. Collect your belongings and move out as quickly as possible. Do not hug each other or gather for photos. You can say goodbye via phone and video. We know it is disappointing to part this way, but adherence to these safety practices is critical to preventing the spread of the virus.

  • If you see someone in an elevator, wait for the next one to provide ample space between you and the other residents. Only enter the elevator with your family (if they are helping you move). If you are waiting for the elevator, wait 6 ft apart and make sure to keep 6 ft away from the stairwell and bathroom doors (you may need to wait in your room and verbally hold your place in line).

  • If you see someone in the stairwell, yield to the person going downstairs. If you are going upstairs, take the exit to the nearest floor and wait in the hallway until the person going down has passed. If you touch the railing, please make sure to wash your hands or use alcohol-based hand sanitizer. Our custodial staff continues to focus on hourly cleaning of touchpoints throughout our facilities (e.g. building entrances and exits, elevator buttons, light switches, etc).

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Why can't I cancel my housing contract and just leave my belongings behind?

We may need to move the students who remain on campus, or other members of our community, to open rooms to protect their health and safety so we need to thoroughly clean any unoccupied rooms. Removing the belongings is essential to this process.

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