Listening with Empathy

           

 

This module will be released sometime soon in Spring 2017. Here are some resources to get you started in the meantime:

  1. Mind Tools: Empathy at Work, Developing Skills to Understand Other People

  2. Video: Active Listening, Hear What People are Really Saying

  3. Mind Tools: What’s Empathy Got to Do With It?

  4. Video: 5 Ways to Listen Better

 

 

Brené Brown on Empathy