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Student Affairs Updates
Highlights & Accomplishments
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Reduction in Expenses = 2011-12 was a positive financial year for RSSP due to higher than anticipated occupancy and continued diligence in creating reductions in expenses. Conference Services, University Village Recreational Sports, and Cal Dining continued to increase their respective number of clients and customers, bringing in additional revenue. RSSP will not increase room and board and rent rates for the 2012-13 year, the third year out of the past four with no increases. |
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Campus Contributions RSSP staff co-facilitated and were heavily involved in two important campus groups this past year, the ASUC Transition Planning Team and the First Year Experience Task Force. Both groups completed their assignments successfully, forwarding recommendations to Vice Chancellor Le Grande. |
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STARS Standards Customer Service Training All RSSP units completed STARS standards customer service training. The STARS standards (sincere, trustworthy, attentive, resourceful, and successful) help advance RSSP’s mission through high quality customer service. STARS training has now been embraced by others in Student Affairs and on campus. |
Awards & Recognition |
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Chancellor's Committees & Awards
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Residential Living received the Western Association of University Housing Officers’ Equity and Diversity Award for their work in social justice and inclusion. |
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Natalie Lui, Cal Catering, was recognized as a Certified Meeting Professional through the Convention Industry Council. |
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Tavie Tipton, University Village, received an Excellence in Management Award from the Berkeley Staff Assembly. |
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Cephas John, Cal Housing, received the “Student Parent Champion Award” from the Student Parent Association for Recruitment and Retention. |
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Marty Takimoto, Communications and Marketing, received the 2012 James A. Hurd Award from the Association of College and University Housing Officers, International (ACUHO-I) presented annually to an ACUHO-I member of color to honor and recognize outstanding contributions to the association and housing profession. |
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Eric Haney, Foothill Residence Hall Executive Chef, was featured as one of FoodService Directory’s “30 Under 30”, highlighting future foodservice industry leaders. |
2011-12 Divisional Highlights for RSSP: