Early last summer I had a student approach me and ask for help. She had accidently misspelled her name on her application and was running into problems getting her financial aid because the records didn’t match. I am no expert on financial aid and I had no idea how to solve her situation. But I couldn’t not try. So I walked with the young lady up to the Financial Aid office and then they directed us back down to the Registrars office to correct her name on all her records. While we were walking around campus I was able to share stories about my time at UC Berkeley and we became fast friends.