I love students. I love the energy and passion they have. I get to see alot of students at the service counter for the Registrars Office. Those interactions are why I have stayed with this job for 15 years. But one day I realized that many of the transactions we do at the window could easily be done online. I worked with my coworkers to create online applications that enable students to quickly handle simple transactions online rather than having to come down to our office in Sproul Hall. Selfishly, I miss seeing so many students but I am happy that we have created new efficiencies for them.